Get instant answers from our chat bot, or talk to a real person (when available)

Send us a message, and well get back to you as soon as possible with help on any product or service issues.

Talk to a real person during our business hours.  Call us on

Nature & Nuzzle

<p>All our products are proudly printed in the USA from globally-sourced materials, with the exception of our organic cotton totes which are made and printed in India or China. &#xA0;We are working on getting those printed in the USA soon, too.</p><p>Everything we sell is made uniquely for the person ordering it (&quot;made on demand&quot;) as part of our commitment to reducing waste and avoiding the ecological footprint of mass-produced inventory that might never find a home.&#xA0;</p>

All our products are proudly printed in the USA from globally-sourced materials, with the exception of our organic cotton totes which are made and printed in India or China.  We are working on getting those printed in the USA soon, too. Everything we

Where are your products made?

About N&N

Please read this first

Questions to ask yourself

How do I simulate a payment using dummy credit card numbers?

What kinds of things should I flag?

How do I report feedback / suggestions?

How do I give feedback about NuzzleBot?

How do I contact you if I have questions?

Can I become a tester?

Tester Instructions

What's with "Test Mode"?

What is My N&N?

How do I contact you?

When are humans available on chat?

What are your work hours?

Do you offer Gift Cards?

How do I track my order?

General Support

What’s your return policy?

I received the wrong item – what do I do?

I received a defective product – what do I do?

Do you offer refunds or exchanges?

My item doesn't fit - can I return it for a different size?

Returns & Refunds

What is your shipping policy?

Do you ship worldwide?

My package got lost – what do I do?

My package arrived damaged – what do I do?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

Do you offer free shipping?

How much does shipping cost?

How long does delivery take?

My shipping address is wrong – what do I do?

Shipping & Delivery

What is your cancellation policy?

How do I cancel my order?

Can I edit or add anything to my order?

Change an Order

Who founded N&N, and why?

What are "Designs" and "Collections"?

How are N&N products eco-friendly?

Where are your products made?Updated 4 days ago